Welcome Package
Up to $7,200 AUD + Free Spins
Across your first three deposits
Contact Drakaris Casino
If you need assistance with your Drakaris Casino account or have a question about our services, contact support@drakariscasino.top. Our support team can help with common account, payment, technical and responsible gambling enquiries.
Drakaris Casino holds a licence issued by the Tobique Gaming Commission in New Brunswick, licence number 0000002. The site operates under KYC and AML obligations set by that regulator, with EGIS available as an independent dispute resolution body.
How to get in touch
For assistance, send your enquiry by email to support@drakariscasino.top. Please use the email address linked to your account where possible, and describe your question clearly. This helps the support team understand your request and provide a more useful response.
When contacting support, include the information below where it is relevant:
- Your account email address or username
- A short description of the issue or question
- Any relevant transaction, game or account details
- Screenshots if they help show the problem
You can write to support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. Do not include your password or other sensitive security information in your message.
Support requests are generally reviewed in the order they are received. You can usually expect a reply within 24 hours, although the time may vary depending on the nature and complexity of your enquiry. If your request concerns responsible gambling, clearly identify this in your message so it can be directed appropriately.