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Responsible Gaming

Drakaris Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, consider your personal circumstances, understand the risks and decide what limits are appropriate for you.

Drakaris Casino holds a licence issued by the Tobique Gaming Commission in New Brunswick, licence number 0000002. The site operates under KYC and AML obligations set by that regulator, with EGIS available as an independent dispute resolution body.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are based on chance, so previous results do not determine future results. A win is never owed because you have lost, and a losing streak does not make a win more likely. Avoid systems or strategies that claim to guarantee success.

Only gamble with money you can afford to lose after essential costs have been covered. Gambling funds should not come from rent, mortgage payments, food, bills, school expenses, savings set aside for important needs or borrowed money. Do not use credit, loans or money intended for someone else to continue playing.

  • Set a gambling budget before you start and stick to it.
  • Decide how much time you are comfortable spending before opening a game.
  • Keep gambling separate from household finances and regular expenses.
  • Do not chase losses by increasing your stakes or playing for longer.
  • Take regular breaks and avoid gambling when tired, upset, stressed or under the influence of alcohol or other substances.
  • Do not gamble to escape personal, emotional or financial problems.
  • Remember that gambling outcomes are random and cannot be controlled through skill, luck or persistence.

It can help to keep a simple record of deposits, withdrawals, wins, losses and time spent playing. Reviewing this information may give you a clearer view of your gambling activity and help you recognise when your behaviour is changing. If gambling is no longer enjoyable or remains within your planned budget, stop and seek support.

Set limits and take control

Personal limits can help you manage your gambling before it becomes difficult to control. Consider setting limits for deposits, losses, wagers, session time or the length of a gambling break. A limit should reflect your own circumstances and should be decided before you begin playing, rather than during a session.

Practical ways to manage your play

  1. Work out a realistic entertainment budget that does not affect essential spending.
  2. Choose a time limit for each session and stop when that time has passed.
  3. Use available account tools to set deposit, wagering or time limits where offered.
  4. Consider taking a temporary break if you feel distracted, frustrated or unable to stop.
  5. Ask a trusted person to help you stay accountable to your budget and break plans.
  6. Remove saved payment details and reduce access to funds if this helps you pause before gambling.
  7. Review your limits regularly and change your approach if your circumstances change.

A limit is most useful when it is treated as a firm boundary. Do not cancel or increase a limit simply because you are chasing a loss, feeling confident after a win or trying to change an outcome. If you find it difficult to keep to a limit, consider stopping altogether and seeking independent support.

You can also choose to take a longer break or request that your account access be restricted or closed, subject to the available account processes. If you ask for help with controlling your gambling, do not continue playing while waiting for the request to be handled. Use the relevant account settings or support channel shown on the website for current instructions.

Recognise the signs of harm

Problem gambling can affect people in different ways. It may develop gradually, and someone may not recognise the change immediately. A single sign does not necessarily mean that a person has a gambling problem, but several signs together may indicate that support is needed.

  • Spending more time or money gambling than you planned.
  • Trying to win back money after a loss, often by increasing stakes.
  • Feeling restless, irritable or anxious when you try to stop.
  • Hiding gambling activity, deposits, losses or account information from others.
  • Borrowing money, selling possessions or using essential funds to gamble.
  • Missing work, study, family commitments or social activities because of gambling.
  • Thinking about gambling throughout the day or finding it difficult to focus elsewhere.
  • Gambling to cope with stress, loneliness, sadness, anger or other difficult feelings.
  • Feeling guilty, ashamed or distressed after gambling but continuing to play.
  • Arguing with family or friends about gambling or experiencing relationship problems.
  • Neglecting sleep, health, personal responsibilities or financial obligations.
  • Increasing the amount or frequency of gambling to achieve the same excitement.

If any of these signs sound familiar, consider stopping gambling and talking with someone you trust. You do not need to wait for a serious financial, emotional or relationship problem before asking for help. Support is available for people who gamble as well as for family members, friends and other people affected by gambling.

If gambling is causing immediate distress, financial danger, threats, conflict or thoughts of self-harm, seek urgent help from an appropriate emergency or crisis service in your area. Drakaris Casino cannot provide emergency, medical, financial or legal counselling.

Support and safer account use

In Australia, free and confidential gambling support is available through national and state or territory services. You may wish to contact Gambling Help Online or a local gambling support service for information, counselling and practical guidance. You can also speak with a qualified counsellor, psychologist, financial counsellor or medical professional. If you are supporting another person, these services can help you understand what to do next.

When seeking assistance, be open about how often you gamble, how much money is involved, whether you chase losses and how gambling affects your daily life. This information can help a support professional suggest suitable next steps. You can ask for help even if you are unsure whether your gambling is a problem.

Protecting younger and vulnerable people

Online gambling is intended for adults who meet the applicable legal age and other eligibility requirements. Do not allow another person to use your account, and do not share your password or security information. Keep gambling devices and payment methods away from children and anyone who may be vulnerable to gambling harm. Use appropriate device controls, payment protections and account security measures where available.

Your account should be used only by you. If you believe someone else has accessed your account, contact the website through the available support process and change your password as soon as possible. Do not create additional accounts to avoid a restriction, break or closure. If you have requested an account restriction, follow the instructions provided and do not attempt to bypass it.

Responsible gambling is an ongoing personal responsibility. The safest choice for some people is not to gamble at all. Whether you choose to set limits, take a break, close your account or seek professional support, acting early can help reduce potential harm. For account-related questions, use the current contact or help options displayed on the Drakaris Casino website.