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Terms & Conditions
These Terms & Conditions explain the rules that apply to your use of Drakaris Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to be bound by these terms, together with any other rules, policies or notices displayed on the website.
Drakaris Casino holds a licence issued by the Tobique Gaming Commission in New Brunswick, licence number 0000002. The site operates under KYC and AML obligations set by that regulator, with EGIS available as an independent dispute resolution body.
1. General terms
These Terms & Conditions form an agreement between you and Drakaris Casino in relation to your use of the website, your player account and the gambling services made available through the website. They apply to all visitors, registered players and other users. Additional terms may apply to particular games, promotions, payment methods or services. If an additional term conflicts with these terms, the additional term will generally apply to the relevant product or offer, unless stated otherwise.
You are responsible for reading the current version of these terms before using the website. Drakaris Casino may amend, replace or update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. Continued use of the website after updated terms are published may constitute acceptance of those changes. If you do not agree with an updated term, you should stop using the website and contact the appropriate support channel through the website.
The website is intended for people who are legally permitted to access online gambling services in their location. You must not use the website where online gambling is prohibited or restricted by law. It is your responsibility to understand and comply with the laws that apply to you, including any requirements relating to age, location, taxation and the use of gambling services.
Eligibility and account registration
You must meet the minimum legal age and any other eligibility requirements before registering or playing. When opening an account, you must provide information that is accurate, complete and current. You must update your information if it changes. Creating more than one account, registering on behalf of another person, or allowing another person to use your account is not permitted unless expressly authorised by Drakaris Casino.
Your account is personal to you. You are responsible for keeping your login details confidential and for all activity carried out through your account. You should choose a strong password, avoid sharing access details and notify Drakaris Casino promptly if you believe your account has been accessed without permission. Drakaris Casino will not normally be responsible for losses resulting from your failure to protect your account credentials, except where liability cannot lawfully be excluded.
- You must provide truthful and verifiable information.
- You must not use another person’s identity or payment method without authorisation.
- You must not sell, transfer, lend or otherwise make your account available to another person.
- You must not use the website for unlawful activity, fraud, money laundering or other prohibited conduct.
- You must not use software, devices or techniques intended to manipulate games or interfere with the website.
2. Verification, deposits and withdrawals
Drakaris Casino may carry out identity, age, location, payment and security checks at any stage. You may be asked to provide documents or information to confirm your identity, source of funds, ownership of a payment method or other account details. These checks help protect players, prevent fraud and support compliance with applicable legal and regulatory obligations.
If requested information is not provided, is incomplete, cannot be verified or appears to be inaccurate, access to some or all services may be restricted. An account may be suspended or closed where this is necessary to meet legal obligations, protect the website or investigate suspected misuse. Any review will be handled in accordance with applicable requirements and the website’s privacy information.
Deposits
Deposits must be made using an approved payment method held in your name or otherwise authorised for your use. You should check the payment information shown on the website before confirming a transaction. A deposit is intended for participation in the available services and must not be used for unlawful purposes or to move funds between payment accounts.
Transactions may be declined, delayed or subject to review. Fees, currency conversion charges or limits may be applied by payment providers or financial institutions. Drakaris Casino does not control charges imposed by third parties. You remain responsible for ensuring that your chosen payment method can be used for the transaction and for complying with any requirements imposed by that provider.
Withdrawals and balances
Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions clearly shown before participation. Where possible, funds may be returned through an appropriate method connected with the original deposit. Drakaris Casino may request further information before processing a withdrawal, particularly where there are security, identity or responsible gambling concerns.
You must review your account balance and transaction history regularly and report any apparent error as soon as reasonably possible. If a balance is credited to your account by mistake, you must not use those funds and should notify Drakaris Casino. The mistaken amount may be corrected or recovered in accordance with applicable law.
- You may only deposit funds that you are legally entitled to use.
- You must not attempt to charge back a legitimate transaction without first raising the issue through the available support process.
- Drakaris Casino may pause transactions where fraud, financial crime or other prohibited activity is suspected.
- Any applicable transaction conditions will be displayed on the website or communicated during the relevant process.
3. Games, promotions and responsible use
Games are provided for entertainment. Each game may have its own rules, features, limits and return information. You should read the relevant game information before playing. The outcome of a game is determined by the applicable game system and, where relevant, a random outcome process. Previous results do not predict future results, and no strategy can guarantee a win.
You must not use the website if you are under the influence of alcohol, medication or another substance that may affect your judgement. You should only play with money you can afford to lose and should never chase losses. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and use the responsible gambling tools and information made available on the website.
Promotions and offers
Promotions, rewards and other offers may be subject to separate terms. Those terms will explain the eligibility requirements, qualifying activity, time limits, use restrictions and any applicable wagering or withdrawal conditions. You should read the full promotional terms before opting in or participating. Unless stated otherwise, an offer cannot be transferred, exchanged for cash or used in combination with another offer.
Drakaris Casino may correct an obvious error, withdraw an offer or refuse participation where there is a reasonable basis to believe that an offer has been misused, claimed in error or obtained through dishonest or prohibited conduct. Any action will be taken subject to applicable law and the specific terms of the relevant offer.
Responsible gambling tools
You may be able to use tools such as deposit limits, time reminders, cooling-off periods, activity information or account closure requests, depending on what is available through the website. A limit or restriction may take effect according to the process explained when it is requested. You should not attempt to avoid a restriction by opening another account or using another person’s account.
If you are concerned about your gambling, consider taking a break and seeking independent support from an appropriate Australian gambling help service or health professional. Drakaris Casino does not provide medical, financial or legal advice. You should seek professional advice where you need help with gambling harm, debt, financial difficulty or another personal issue.
4. Website use, suspension and legal information
You may use the website only for lawful and personal purposes. You must not copy, reproduce, adapt, distribute, reverse engineer or commercially exploit any part of the website unless permitted by law or with written permission. You must not introduce malicious code, attempt to gain unauthorised access, overload the website, interfere with security measures or use automated systems to collect information without permission.
The website may be unavailable from time to time because of maintenance, upgrades, technical issues, third-party services or events outside reasonable control. Information displayed on the website is provided for general use and may contain errors or become outdated. Drakaris Casino may change, suspend or discontinue a game, feature or service where reasonably necessary.
Suspension or closure
Drakaris Casino may suspend, restrict or close an account where required by law, where verification has not been completed, where there is suspected fraud or misuse, where responsible gambling concerns arise, or where these terms may have been breached. You may also request closure of your account. Account closure does not remove rights or obligations that arose before closure, including obligations relating to transactions, investigations, disputes or compliance.
Liability and applicable law
To the extent permitted by law, Drakaris Casino is not responsible for loss caused by events outside its reasonable control, interruptions to communications or payment services, misuse of an account, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation.
These terms are intended to operate consistently with the laws that apply to the website and to your use of the services. If a provision is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue to operate. Questions, complaints or requests should be submitted through the contact or support options displayed on the website.
By continuing to use Drakaris Casino, you confirm that you have had an opportunity to read these Terms & Conditions and that you understand the importance of using the website legally, securely and responsibly.